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Lender

Faster decisions without adding headcount

Customer: HarbourPoint Bank

How the team improved broker experience using myCriteria and analytics from the MAT platform.

Before MAT

Use this card to describe the challenges: slow response times, manual admin, uneven advice files, limited oversight.

How MAT was rolled out

Summarise the rollout: which products were used, how the team was trained, and any governance / compliance involvement.

Results

Record the headline outcomes here: more leads, faster decisions, improved file quality or reduced admin time.

Story in more detail

When you add real content, this section can tell the story in 4–6 short paragraphs, mixing narrative with specific numbers and quotes.

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